Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally.Keep the camera at least l meter away from any wireless devices, including WiFi routers and phones in order to avoid wireless interference.Do not face the camera towards a mirror.Do not install the camera in places with strong wind.Do not place the camera near any outlets, including the air conditioner vents, humidififier outlets, the heat transfer vents of projectors, etc.Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.Refer to the following table to set it up in Device Settings via ieGeek Cam The PIR detection range can be customized to meet your specific needs. NOTE: If a moving object approaches the PIR sensor vertically, the camera For effective motion detection, please install the camera angularly.The detection range of the motion sensor would be maximized at such a height. Install the camera 2-3 meters(7-l0 ft) above ground.With the rubber plug after finishing charging the battery.īlue LED: Fully Charged Installation Guides The battery is a built-in battery and cannot be removed.Ĭharge the battery with the ieGeek Solar Panel.įor the weatherproof performance, always cover the dedicated charging port.If you tried all steps, but still no luck, please message your order and problem to the BatteryĬharge the battery with a 5V 2A type-c power adapter.After checking the above information, if the camera cannot connect the Wi Fi, please try to re-download the APP, reset the camera and restart the router, and then add the camera again.Check the current location has good wifi coverage and a stable network (wifi signal is greater than 85%).Make sure the QR code on the phone screen is normal and the distance between the phone and the camera lens is 10-15cm (3.9-5.9inch) during the scanning process.Once the devices that your router connected excess the its max limit numbers, other devices will not connect the router. In general, the router has connection limits. Check the number of the devices your router connected.(Note the password of the WiFi cannot include single quote, underline, space and virgule (/). Make sure the password correction of the Wi-Fi.This Wi-Fi camera can’t support 5GHz WiFi. In our experience, network connection is failed in most cases, which is caused by that users used 5GHz WIFI. Please make sure the Wi-Fi the camera connected is 2.4GHz. If the indicator status is abnormal, please restore the device to factory settings(long press and hold the device RESET button until you hear the ‘boogu’ Sound) Before adding a device, make sure that the device is in the state of slow flashing red light.(Note: If it can’t be powered on, please plug in DC 5V 2A type-c powerĪdapter to charge the camera for 15min first) My camera fails to connect Wi-Fi? Make sure that the camera is using 2.4GHz Wi-Fi.Put the camera and smart phone 1-3 ft (30-100 cm)away from the router to set Wi-Fi.Please insert the Micro SD card before power on, otherwise, the SD card can not be detected.(Different registered regions can’t share the camera) When registering a new account, please choose the region which you are actually in and correct country code.Follow the steps to complete the registration of the account.Allow ‘ieGeek Cam’ APP to receive pushed message or the phone will not receive alarm push when motion detection or audible alarm is triggered.Allow ‘ieGeek Cam’ APP to access mobile cellular data and wireless LAN or it will fail to add IP camera.Tips: Please turn on 2 below permissions while using this APP for the Method 2: Scan ‘ieGeek Cam’ APP QR code to download it. Method 1: Download ‘CloudEdge’ or ‘ieGeek Cam’ APP from APP Store (ios) Scan the QR code to subscribe and watch more step-by-step operation videosĪbout ieGeek cameras, and stay informed with the latest in tech news andĪPP Installation and Account Registration This wireless camera supports events recording when Wi-Fi is disconnected.Before connecting this camera to the WiFi, please ensure the Wi-Fi signal strength is over 85% to keep a good Wi-Fi signal.Your message, we will provide a fast solution in 24 hours. or our after-sale mailbox read this manual thoroughly before using this wireless security camera.į you have any issues, please email your order number and the problem TO our Questions can be answered through our online support center at If you need help, please contact ieGeek before returning your product. Validate your warranty within 7 days and get 2-year extended warranty on yourĮmail: the QR code to get a multilingual PDF manual. APP Installation and Account Registration.
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